One of the most common questions in international shipping is: "Will my recipient have to pay extra fees?" The answer is almost always yes — but the amount and who pays depends on several factors.
Customs duties (also called import duties or tariffs) are taxes charged by the destination country when goods cross the border. They're calculated as a percentage of the declared value of the goods, and the rate depends on:
Most countries set a de minimis threshold — shipments valued below this amount enter duty-free. Here are common thresholds:
There are two main approaches to handling duties:
Delivered At Place (DAP), formerly called DDU, means the recipient pays all import duties and taxes on delivery. The courier collects these fees before releasing the package. This is the most common arrangement for B2C shipments.
Pros: Simpler for the seller, no need to estimate duties upfront.
Cons: Recipients may refuse delivery if fees are higher than expected, leading to return shipments.
Delivered Duty Paid (DDP) means the sender pays all duties and taxes upfront. The recipient receives the package with no additional charges. This provides a better customer experience.
Pros: No surprise fees for the recipient, fewer refused deliveries.
Cons: Sender must estimate and prepay duties, which adds complexity and cost.
The basic formula is:
Import Duty = Declared Value x Duty Rate (based on HS code)
Import Tax (GST/VAT) = (Declared Value + Duty + Freight) x Tax Rate
For example, a S$200 shipment to the EU with a 5% duty rate and 20% VAT: